What to keep
Keep the tax invoice, serial number, warranty card, packaging and installation record. A brand may require authorized installation or online registration to activate full coverage.
What warranty usually covers
Manufacturing defects are handled according to the brand or authorized distributor terms. Accessories, consumables, cosmetic damage, misuse, voltage damage and unauthorized repair may have different or excluded coverage.
How to request help
Contact GharOne with the order ID, model, serial number and a clear description of the issue. Support will guide you to the applicable brand service process; final diagnosis and remedy are determined by the warranty provider.
